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OUR PROCESS
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Waterstreet uses a 6 step process to ensure the successful implementation of your new software system. Our process has been refined through years of service to our clients and completion of hundreds of projects.
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Our
6 Step implementation process has earned us 100% Customer
Satisfaction.
- Needs Analysis - Our needs analysis helps
define your unique business model and is essential for establishing
the project components necessary to meet end user needs and
expectation.
- Project Definition - Preliminary planning and
definition of goals, needs, and scope of work
- Development - Based on the scope of work
defined in the Needs Analysis; we select from existing building
blocks to assemble the basic outline of your software
system
- Tailoring - A small group from your team works
with a Waterstreet project manager to tailor the building blocks to
reflect your brand and best practices. This ensures that the
software looks, feels, and functions the way you need it
to.
- Beta Testing - Beta testing highlights
unforeseen components of the software that need to be
revised. The Beta project allows systems and processes to be
tested in a controlled environment with no risk to daily
operations. This Beta test group also lets us start building
support from within your franchise system and as a transition to
full implementation.
- The new software is rolled out to your
franchise system, training is completed, and a foundation for
ongoing support is defined.
All Waterstreet solutions are backed by
free 24/7 technical
support!
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