Your franchise communication and collaboration challenges might include:
- Quickly providing updated user manuals, training and marketing materials.
- Keeping track of who has what information.
- Identifying who needs additional support.
- Tracking and managing franchisee communications, contracts and documents to minimize litigation.
- Providing round-the-clock franchisee support services.
- Regularly keeping in touch on a personal level.
Solution
FranchiZOR includes collaboration tools to help franchises communicate and connect with franchisees using a secure intranet and community resource center. Franchisees can easily access information and materials through a knowledge base and also use the help desk to support each other through permission-based discussion forums and support tickets.
